Privacy policy

Privacy policy

DelaraLuxe respects your privacy. This policy explains how we collect, use and share personal information when you visit delaraluxe.com, contact us, join our VIP list or place an order.

Information we collect

We may collect contact information such as your name, email address, billing and shipping address, order details, payment status, communication with us, device information and usage information related to the website.

How we use information

We use personal information to process orders, deliver products, answer enquiries, manage returns or complaints, improve the store experience, prevent fraud, comply with legal obligations and, where you have consented, send news, launch updates and offers.

Sharing information

Our store is hosted by Shopify. We may share information with Shopify, payment providers, shipping partners, IT providers and other service providers that help us operate the store. We may also share information where required by law.

Cookies and analytics

We use cookies and similar technologies to run the website, remember preferences, understand store performance and support marketing where permitted.

Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, or to withdraw marketing consent. You can contact us to exercise these rights.

Children

Our services are intended for adults making purchases. We do not knowingly collect personal information from children.

Security and retention

We use reasonable safeguards and keep personal information only for as long as needed for orders, legal obligations, customer service and legitimate business purposes.

Contact

If you have questions about this privacy policy or how we handle personal information, contact us at info.delaraluxe@gmail.com.